Refund Policy
ViblixPlus Refund Policy
Last updated: February 04, 2026
General Refund Policy
We do not offer refunds on digital products and services once they have been activated and delivered. This is why we strongly encourage you to request a trial before making a purchase decision. Trials allow you to test our service and ensure it meets your needs before committing to a subscription.
Special Circumstances
If you consider your situation to be a special circumstance, please fill out a refund request form and we shall consider your individual request on a case-by-case basis. In the event that we do issue a refund, your access to the Service(s) will be immediately revoked.
Refund Timeline
Purchases Made Within 7 Days
We will refund completely only purchases which have been made in less than 7 days from the refund request date.
Purchases Made More Than 7 Days Ago
All other refund requests (if the purchase was made more than 7 days before the refund request) will be returned partially according to the used period of the subscription. The refund amount will be calculated based on the remaining unused portion of your subscription.
Non-Refundable Situations
Please Note: The following situations are NOT eligible for refunds:
- Trial accounts
- Accounts which have been used for more than half of the account's duration
Refund Processing Time
Refunds usually take 5-7 working days to be processed and appear in your account. Please note that this processing time is not in our control to reduce as our payment processors handle all refund requests. We will process your refund request immediately after receiving it and verifying your account information.
Support Team Contact
Our support team will contact all users who submit refund requests to discuss their specific situation and verify account details. We review each refund case individually to ensure fair treatment for all our customers.
How to Request a Refund
To request a refund, please contact our support team through our contact page with the following information:
- Your account email address
- Order/Transaction ID
- Date of purchase
- Reason for refund request
- Any relevant details about your special circumstances
Additional Information
For more information about our services and policies, please review our Terms of Service and Privacy Policy.
Contact Us
If you have any questions about our Refund Policy, please don't hesitate to contact us through our contact page.